Introduction

This page contains information on how PT Forisa Nusapersada, a company established under the laws of the Republic of Indonesia and domiciled in the Republic of Indonesia, protects any Personal Data provided by users of the forisa.co.id website, which is operated by Forisa.

In the course of providing services on the platform (“Services”) to the platform users (“Users”), Forisa is committed to:

1. Complying with all applicable laws and regulations concerning personal data protection (“Personal Data Protection Law”); and
2. Respecting and maintaining the confidentiality of all Personal Data provided by Users to Forisa, as stipulated in this Privacy Policy.

This Privacy Policy is designed to assist Users in understanding how Forisa collects, uses, discloses, and/or processes any Personal Data entrusted to Forisa, both at present and in the future.

Please read this Privacy Policy carefully. By visiting, accessing, or registering an account on the platform, including using the Services, the User acknowledges and agrees that:

The User agrees and consents to be bound by all the terms and conditions set forth in this Privacy Policy, including any amendments that may be made in the future. In the event of any changes, Forisa will notify the User before updating the Privacy Policy on the platform. Forisa reserves the right to modify this Privacy Policy at any time.

The User grants Forisa permission to collect, use, disclose, and/or process the User’s Personal Data in accordance with the terms of this Privacy Policy.If the User is considered a minor under the applicable regulations, the User must comply with the provisions set forth in this Privacy Policy.

Personal Data

Personal Data refers to any information in any form that can directly or indirectly identify the User and is provided to Forisa, whether through electronic or non-electronic means.

The types of Personal Data that may be collected by Forisa include, but are not limited to:email address, phone number, and personal identification number, information related to the device used to access the platform and/or services (e.g., IP address, device ID, and other mobile device data), behavioral and demographic data, such as product preferences, hobbies, interests, and lifestyle, activities while using the platform and/or services, including pages visited, links clicked, interaction times, and other statistical data.

Information Shared by the User

Information shared by the User on third-party platforms integrated with Forisa, if the User grants permission to share such information, shall be deemed as voluntarily provided. The User represents and warrants that all information provided, both at present and in the future, is accurate and true. Forisa shall not be held liable for any consequences arising from inaccurate or false information. Forisa also reserves the right to request additional documents for verification purposes.

Sources of Personal Data

Forisa collects the User’s Personal Data through various means, including but not limited to when the User registers, opens an account, or uses the services on the platform, when the User fills out forms related to Forisa’s products or services, either online or in physical form, when the User interacts with Forisa via telephone, email, social media, or chat services such as WhatsApp, when the User grants permission for their device to share information with the platform, when the User provides feedback, complaints, or suggestions to Forisa. In certain cases, Forisa may also obtain Personal Data from third-party sources, such as business partners (e.g., payment service providers), referral programs, or publicly available data sources.

If the User provides Forisa with Personal Data belonging to another individual (such as a family member or friend), the User is responsible for ensuring that the necessary consent has been obtained from the individual concerned. If this statement is found to be untrue, the User shall bear full responsibility for any resulting consequences, and Forisa shall not be liable for any claims arising in any form in connection with such matters.

Retention and Processing of Personal Data

Forisa will retain and process the User’s Personal Data for the period necessary to fulfill the purposes for which it was collected or as required by applicable regulations.

Purposes of Personal Data Usage

Forisa may use Personal Data for various purposes, including but not limited to: analyzing user habits and preferences to improve the user experience on the platform, ensuring that displayed content aligns with user preferences. conducting surveys to enhance the quality of services, contacting the User via email, telephone, or other means regarding administrative information or service updates, preventing or investigating suspected violations of the terms and conditions of service. If Forisa intends to use Personal Data for purposes not mentioned above, Forisa will seek the User’s consent in accordance with the provisions of the Personal Data Protection Law.

Personal Data Security

Forisa implements security measures to protect the User’s Personal Data. However, it should be noted that no method of transmission over the Internet or electronic storage is entirely secure.

User Rights Regarding Personal Data

The User has the right to withdraw consent, request access to, or request the deletion of their Personal Data by contacting Forisa through the contact information provided below. However, if the User withdraws their consent, Forisa may no longer be able to provide services to the User and may be required to terminate its relationship with the User and/or any contract entered into with Forisa.

Contact Information

If the User has any questions or requests regarding this Privacy Policy, please contact:
📧 Email: customer_care@forisa.co.id